Selected project examples
Organizational development of regional utility
A public utility and service provider with approx. 300 employees had the goal of positioning itself organizationally for the future. For this, FMC developed a holistic process model across all stages of the value chain and conducted interviews with all managers to identify strengths/weaknesses and opportunities/risks. Benchmarking, task critique and intersubjective assessment were used to determine the future use of resources for the processes. On the basis of the processes, a sustainable target organization was derived, tasks were described and staffing levels were defined. The reorganization was accompanied by professional change management. Ultimately, fields of action, a roadmap and an implementation organization were identified.