Selected project examples

Efficiency improvement and reorganization


A medium-sized public utility with some 500 employees was faced with the challenge of achieving cost savings and increasing efficiency. For this, FMC described the current business model on the basis of a value-added and cross-divisional process model and transparently presented the current use of resources with the help of a process/resource matrix. On the basis of the current situation, the strategic orientation and future depth of added value (real net output ratio) of individual business areas was scrutinized and standard strategies were derived. Through process benchmarking and a structured process, efficiency improvement measures amounting to approx. 20% of the controllable costs were identified in collaboration with the managers. In addition, a proposal for reorganization was made and the implementation of the measures was prepared.

Fichtner services

  • Efficiency improvement
  • Benchmarking
  • Staffing
  • Reorganization
  • Fields of action
  • Implementation roadmap